Return Policy
Return Policy
Returns must be received within 7 days of arrival date.
Items must be unworn and in the same condition as they were received. We strongly encourage against the return of apparel, but will accept it if item absolutely does not fit and will happily exchange for another size if available.
E-mail info@tgeorgianos.com with your order number and we will contact you within 72 hours upon request. You can also use the Message Us pop up icon on the website.
Items that are unworn may be exchanged for a new size (if available),store credit on your account, or you can receive a full refund on the credit card used for purchasing if return is made within 7 days of purchase date. Clearance items, apparel and accessories are non-refundable.
We do not price match. We cannot compete with big box stores and their pricing. You are making the choice to support a small business that supports it's community all year long.
Return Information
T. Georgiano's prides itself on guest service. We stand behind our products 100%. Every product is genuine. It is not always possible to eliminate small imperfections, slight variations in color, or streaking, not even with the most careful selection of skins or fabrics. Such characteristics therefore should not be considered as defects; rather they are the features of a natural product. Every item is checked thoroughly prior to shipping and will only leave in top condition.
T.Georgiano's will gladly authorize returns of UNWORN MERCHANDISE within 7 days of receipt of your order. Shipping charges are not refundable.
Returns will be refunded in the original method of payment. Your return request must be made within 7 days of when your order was delivered and we must receive the merchandise back at the warehouse within 7 days of when the authorization was issued.
Our hours are:
Monday to Saturday: 10 am-5pm eastern standard time (due to COVID-19 our hours of operation may vary. Best to email us if any questions arise info@tgeorgianos.com )
All refused shipments will be charged double the shipping fee to cover transportation costs both ways. This amount will not be refunded to your credit card.
PLEASE NOTE: CLEARANCE ITEMS/ ACCESSORIES MAY NOT BE RETURNED OR EXCHANGED. All purchases are final on clearance items.
T.Georgiano's guarantees against manufacturer's defects within 10 days of purchase. Regular wear and tear does not qualify. If you feel the items are defective and were purchased from this website please contact customer support at info@tgeorgianos.com
Exchanges
We will accept and honor an exchange for an item if request is submitted within 7 days of receiving the item. Our products are in high demand and if you send back the item you want for an exchange, we want to ensure we will have what you want at that time. Therefore we suggest you place a new order for the style and color you want and e-mail customer service at info@tgeorgianos.com to get authorization and send the item back to us as a return. When you contact customer service please have your new order number handy so they can file the return as an exchange or return once the merchandise is received back at our warehouse.
